Our ODS Advantage

Use Case Example: Customer Single View

A Customer Single View creates a complete picture of each customer by combining information from all the different ways customers interact with your business.

  • Consolidates customer data from all touchpoints into one source of truth.
  • Captures all customer activities (purchases, support, information seeking).
  • Integrates online/offline interactions across all channels (web, mobile, calls, in-store).
  • Provides foundation for analytics, artificial intelligence / machine learning, and reporting.
  • Processes both real-time and delayed interactions.
An illustration of a desktop and mobile phone in the middle, surrounded by icons representing loyalty platforms, sales data, e-commerce, store data, and business support systems. Image is titled "Customer data flow".Illustration of stacked Document models and Unified interface layers, with data coming in from system of records, files and attributions, external database and external data as files. Represents a customer single view. Illustration is titled "Single view platform".

How We Support Your ODS Journey

Implementation services

Our team of ODS specialists works with you to understand your specific operational data requirements, design the optimal architecture, and implement a solution tailored to your business needs.

Managed operations

We handle all aspects of your ODS environment including performance monitoring, capacity planning, security patching, and continuous optimisation to ensure peak performance.

Expert consulting

Access our team of data architects and ODS specialists to evolve your strategy as your business needs change, ensuring your operational data always delivers maximum value.

24/7 Enterprise Support

Our dedicated support team is available around the clock to resolve any issues and answer questions, ensuring your mission-critical data operations never miss a beat.

Request for a Free Consultation 

Contact our solutions team today to discuss your specific ODS requirements and discover how our managed service can accelerate your operational data initiatives.


Connect with us