Benefits of a Mobile Sales Force App
For Sales Forces & Dealers
Flexibility & Mobility
Serve customers, track sales and performance, access up-to-date data and more – anytime, anywhere with just one app.
Convenience
Sell products and services to customers directly from the app. Get info, pricing, and service request updates automatically.
Agility
Speed up the sales process by logging customer info, orders and purchases right away. Quotes, invoices and receipts can also be generated on-the-go.
For Organisations
Better Management
Assign workforce based on regions; manage e-wallets to ensure that staff and dealers have the means to make transactions and carry out business.
Tracking Capabilities
From new sales and subscriptions to service upgrades and terminations, keep track of every transaction that occurs.
Future Planning
Improve forecast accuracy and plan strategies based on collected data to stay ahead of competitors.
Key Features
Optical Character Recognition (OCR)
Capture customer info quickly through the built-in OCR tool which reads passports and other identity documents.
e-Wallet & Payment Gateway
Handle payment of services through e-wallet deductions or payment gateway integrations.
Survey & Feedback Tools
Capture valuable customer insights through the app itself; link feedback to their profiles for easy follow up.
Marketing Content
Access sales-kits and other marketing materials easily – through back-office or a third-party repository.
How a Mobile Sales & Dealer Management App Fits into Your Business Ecosystem
Single App, Multiple Functionalities
- Data Logging & Storage
- Integration & Collaboration
- Reporting & Analytics
- Notifications & Alerts
- Multi-language Support
- Multi-device Support
Cloud-based Solution
Cloud-hosted Integration & Back-office
- User Management & Access Control
- Content Management System (CMS)
- Push Notifications
- App Settings & Forced Updates
- Audit Trail
- REST API Layer
- Back-end Integration to BSS Web Services
How Clients Use Our Product
A prominent Malaysian tier-1 telco launched a Dealer App to help dealers provision prepaid and postpaid mobile services to customers. The app is used daily by thousands of dealers across Malaysia.
Did You Know?
- According to research conducted by the Aberdeen Group, Best-in-Class organisations report 9% year-on-year improvements in customer satisfaction as a result of equipping field personnel with the right mobile tools – bringing in renewed service contracts, revenue and positive word-of-mouth
Looking to Give Your Organisation an Edge?
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